Get Expert Apple Support, Help, and

Training When You Need It Most!

Providing Apple Support, Help, and Training Services in Marin County

Computer Repair Solutions on Your Schedule

Tech Help Marin offers you the convenience of an Apple expert at your doorstep when you need it most. We can also troubleshoot and solve issues remotely, solving your computer and network issues on your schedule.


We have been providing expert technical support, help, and training for everything Apple throughout Marin County since 2007. Having problems with your Apple device or software? We can solve it. Have something new to install on your home office network? We can do it. Need to get your iPhone calendar working with your iPad, Mac, or Apple Watch? We can show you how to synch it. Contact us today to learn more or to get started with our services.

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Experience Unique One-to-One Training

Tech Help Marin will work with you on exploring and understanding how your Mac, iPhone, iPad, Apple Watch, or Apple software works. We offer comprehensive one-to-one training, provided by our friendly Apple experts, that is delivered in simple, easy-to-understand terms and with no confusing technical jargon. Our training services are delivered in person in your home, home office, or business, or they can be provided virtually through remote access – With your permission, we can sign on to your Mac or other device and explain software or devices while you watch. To learn more or to schedule training for yourself, your friends and family, or your entire company's office staff, get in touch with Tech Help Marin today to start working together!

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We are the best choice for in-home computer support & repair... and we have the ratings to prove it!

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Specializing in Apple Support Services

No matter the problem with your device or network, the team at Tech Help Marin can provide effective troubleshooting and solutions. The following is a partial list of our Apple Support Services:

  • Apple Product and Software Training
  • Troubleshooting for any Apple Product
  • Mac Training and Support
  • iPad Training and Support
  • iPhone Training and Support
  • Apple Watch Training and Support
  •  iCloud Support
  • Photos Help
  • Password Management and Security
  • Email Problems
  • Wireless Networking (Wi-Fi) Support
  • Data Backup and Recovery
  • Malware Detection and Removal
  • AND MORE!
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ABOUT JIM JOHNSTONE AND

Tech Help Marin

Apple Technician Jim Johnstone provides expert Apple support, help, and training when you need it most! Remote or in-person throughout Marin County.

 

Jim Johnstone is a problem solver. He specializes in getting his clients up and running on the latest Apple products and helping them get the absolute most from the products that they already own. Jim believes in making every client interaction a great learning experience.

 

Whether you are just getting started, or you have used Apple products since the very beginning, you can trust Jim to listen, answer your questions, and get you to where you need to be.

WE HAVE YOUR BACK!

Data Backup and Recovery

Has your drive suddenly died? Did you erase some files without meaning to, and now you need to get them back? Are you concerned about computer theft or fire and not sure how to keep your business or personal data safe from harm? If you have immediate data recovery needs, Tech Help Marin can help. We can also develop a backup plan to ensure your data is safe in the future.


Drives and computers eventually fail. Either situation can leave you unable to access important work files or treasured family photos. Tech Help Marin can often recover lost data quickly and economically. If your situation is more complex, for example, your drive needs to be physically taken apart, we can suggest a trusted partner do this work.

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APPLE EXPERTS THAT Come to You

Get Your Mac Problems Solved!

Are you having problems with your Mac computer and don’t know what to do? Is your older Mac running slowly, and you’re wondering if it is time to purchase a new computer? Do you need a data backup and recovery plan? Don't worry, just contact the experienced team at Tech Help Marin!


We can troubleshoot your Mac problems and provide help and technical support for every type of Apple computer, including MacBook, MacBook Pro, and MacBook Air. We are experts at discovering your issue, from signs of hard drive failure to required software updates, and everything in between. Rely on us to fix the problem. Call today!

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Get a Fast and Reliable Wireless Network

Do you need a wireless network (Wi-Fi) set up in your business, home, or home office? Do you have a wireless network already in place, but it works great in only part of your home? Do you need to add an Apple or other device to your wireless network? Is something not working and you don’t know why? Tech Help Marin is the company Marin County looks to for expert assistance.


We provide experienced Wireless Network (Wi-Fi)
help and support, whether or not you own Apple products. We'll get all of your devices synched and working together seamlessly in no time. We can even the range and speed of your home's network, allowing you and your family to use their Mac, iPad, iPhone, or other devices in every nook and cranny of your home. Ensuring safety and security with every transaction, you can rely on us to provide unmatched network solutions.

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GET THE MOST FROM YOUR

iPhone, Apple Watch, or iPad

Do you have a new iPhone, Apple Watch, or iPad and need a jumpstart on how to use it? Are you keeping your contact list or calendar in several places and finding it harder and harder to keep up? Do you have photos that you want to see on your iPhone but aren’t sure how to do it?


Tech Help Marin provides expert iPhone, Apple Watch, and iPad help that will get you productive in a hurry! We can get your calendars in synch between your Mac, iPhone, Apple Watch, or iPad so you always know where you need to be. We can get your contacts in synch so that you only have to enter the information once, and we’ll make it easier than ever to do it. We’ll show you how to use Apple Music and Photos so you can download music, photos, and videos.

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Share More With iCloud

Do you want to share your photos and videos with your friends and family but aren’t sure how to do it? Do you want to know how to make that song you just downloaded to your iPhone also available on your Mac? Have you misplaced your iPhone, Apple Watch, or iPad and need to track it down?


Whether you have photos, videos, documents, or music you wish to share, Apple's iCloud can help you conveniently transfer them between the devices of you, your coworkers, your friends, your family, and anyone else. Tech Help Marin provides comprehensive iCloud troubleshooting and support, so when issues arise, you can be sure that you'll get back to sharing as quickly as possible. Need our help? Call today!

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LEARN HOW IT WORKS WITH APPLE TRAINING FOR YOUR

iPhone, Apple Watch, Mac, and More

Do you have a new Mac, iPhone, Apple Watch, or iPad and want to learn how to use it? Are you switching to a Mac from a PC and want to know more about the differences? Are you just getting started with Photos or tracking health data on your Apple Watch? Tech Help Marin is here to show you that learning about your new Apple product doesn’t have to be hard. 


Our team provides personal, one-to-one training for all of your Apple product needs. Our training is available remotely, or we can come to your home, office, or business. We love helping clients learn and our staff is patient, thorough, and will work around your schedule. We won't get too "technical" with you, we promise! Contact us to learn more or to schedule training today!

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THINK YOU MIGHT HAVE A COMPUTER VIRUS?

Apple Malware Detection and Removal

Think you might have a computer virus? Is your Mac, iPhone, iPad or Apple Watch suddenly running slower than normal? Are you seeing obnoxious ads everywhere you look? You may have been the victim of a malware installation.


It used to be that Apple users didn’t need to be concerned about computer malware or viruses. But, that’s no longer the case. As an Apple user, you are still unlikely to be attacked by a virus that completely breaks your computer. What you may face, instead, is spyware and adware that sneaks onto your computer iPhone, iPad, or Apple Watch, hijacks your browser, inserts ads, and tracks what you are looking at. Much of this is legal because you were tricked into clicking the wrong thing while installing a piece of software.


Suspect your computer has become the victim of a malware attack? Tech Help Marin can help you! With our effective Apple malware detection and removal processes, we can bring your computer or other devices back to full health. Schedule our services today!

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Customer Testimonials

  • review 1

    Armando Q. San Rafael

    “Jim has helped me with several projects and has been clear, efficient and extremely helpful. He's worked on my MacBook Pro laptop and tower. He's replaced drives, transferred data, cleaned up data and upgraded RAM on both machines. Jim is a great problem solver and easy to work with - perfect traits for addressing computer issues that can be frustrating. High marks and a best recommendation is what I give Jim at Tech Help Marin.”

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  • review 2

    Donna M. Larkspur

    "I don't know what I would do without Jim. He has kept our iPhones, iPads, laptops, and desktop computer all synched and in working order. And the best part is that Jim is efficient, extremely knowledgeable and a super nice guy to have in your home, a computer expert with a terrific personality!"

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  • review 3

    Steve S. Corte Madera

    “Jim has consistently been a huge help to me in terms of Mac support and Windows support, especially given that I run both Mac OS and Windows on my Mac Book Pro. Jim has rescued me from many an emergency, and is calm, collected and efficient in a crisis!  I could not recommend him more highly.”

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  • review 4

    Robin S. San Rafael

    “If you own Apple computers and have problems, Jim Johnstone is the man to call. He knows his business well, makes himself available, and is persistent in trying to solve problems.  However, equally as important (to us) is the fact that he is EXTREMELY likable, warm, friendly, and honest. We have multiple Apple devices, and we feel that we hit the jackpot when we found Jim!”

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Frequently Asked Questions

  • Why is Tech Help Marin so popular?

    Tech Help Marin provides local computer repair and support services to homes and businesses nationwide. Our computer repair services include but are not limited to PCs and Macs, networks, printers and scanners, PDAs, software and hardware, server repairs, and more. You'll love our computer repair solutions!


    Call us right away if you are having any kind of computer repair problems, home or office, big or small; we guarantee to have your computer repaired and fixed, or our name isn't Tech Help Marin!

  • How do I contact you?

    You can get in touch with our friendly staff by calling us at 415-891-8655 or emailing jim@techhelpmarin.com.


    Ready to schedule a service? Just click on any of the "Get Started" buttons on our site!

  • What areas do you provide onsite service to?

    Tech Help Marin provides expert Apple training, troubleshooting, and support for any Apple product or software: Mac, iPad, iPhone, Apple Watch, iCloud, and Photos. We also provide password management and security, email problem resolution, wireless networking (Wi-Fi), data backup and recovery, and malware detection and removal in Marin County, San Rafael, Corte Madera, Mill Valley, San Anselmo, Fairfax, Kentfield, Ross, Larkspur, Sausalito, Greenbrae, Novato, Terra Linda, and Tiburon.

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